During my time at Halo, I led the design enhancement of Mercer’s mobility management platform, focusing on creating iOS and Android prototypes using Figma. This initiative boosted communication efficiency by 20%, significantly improving the user experience. I spearheaded the creation of an extensive component library, which not only streamlined our design process but also increased our team efficiency by 30%.

Additionally, I developed over 50 user personas, which were instrumental in improving strategic decision-making and ensuring our outcomes were user-centric. My role extended to overseeing the entire product lifecycle, from concept to launch, including comprehensive usability testing. Conducting user research and collaborating with cross-functional teams were also key aspects of my responsibilities, ensuring that our solutions were aligned with user needs and organizational goals. This experience at Halo allowed me to refine my skills in design, user research, and project management, contributing to the overall success of Mercer’s mobility management platform.